The BuyMagnets.com Way of Doing Things.
In our shop, we’re old school. We’ll call you with questions, we’ll shake your hand when we make a deal.
Things are done a little differently online, but we don’t think that’s a reason to skimp on customer service. In fact, in our eyes, it’s a way to exceed your expectations. Even though there might not be any face to face meeting, or even a telephone call, we want you to know we take your order just as seriously as we would otherwise.
We’ve put a lot of thought into how our website works; our customers have been at the center of the entire thought process. We put ourselves in your shoes- quite literally. We want to make buying magnets online easy and affordable, so we went through the motions ourselves and did what we would do if we were customers.
Here at BuyMagnets.com, we’re experts at two things: magnets, and customer service. So even though it’s a website, you should know there are actual people behind it. When you e-mail, you’ll hear back from a real person. When you call, a human voice will sound on the other end.
If you have any questions for us, please don’t hesitate to reach out! We’re available via e-mail, or good the good ‘ole telephone.